Securing your Ubibot account with two-factor authentication

Ubibot offers tools to enhance the security of your account. You can enable two-factor authentication (2FA) on your account. This two-factor authentication is added to your username/password pair, and is managed from a device you own: a phone, tablet, or security key.

Enable two-factor authentication

For this method, you will need to install an OTP application on your Android or iOS smartphone or tablet. Many OTP applications exist (no OTP applications have been developed by Ubibot) and can be downloaded from the Google Play Store for Android or from the Apple Store for iOS.

To enable secondary authentication, you need to install an authentication app on your smartphone/tablet. You can get it by searching for keywords in the app store, such as authenticator, 2FA, etc. Once the application is linked to your Ubibot account, the application generates a one-time code that is valid for a short period of time each time you try to log in.

① Log in to the Ubibot console, click [Account] → [Settings] → [Security Settings], click [Link].

② Enter your password.

③ A QR code is generated, scan it via your OTP application. If your OTP application does not offer this option, click Show secret to display a code to enter into the OTP application.Your application then generates a one-time code. Enter this code in the field to the right of the QR code. You can also add a description for this authentication method.

④ When you enable two-factor authentication for the first time, you will see 10 single-use recovery codes displayed in the Console. Please keep them safe.

Edit two-factor authentication

Once the two-factor authentication is enabled, you can manage the Recovery Code or disable two-factor authentication.

Recovery Code

① Click [Change], enter your password.

② Click Recovery Code.

③ Enter the one-time code on your OTP App.

④ Now you can view and re-download or reset the recovery code. After reset, all the original recovery codes are invalidated.

Disable two-factor authentication

① Click Disable.

② The console supports both Authentication App and Email.

Authentication App: Enter the one-time code in the App to completely disable the two-factor authentication function. Two-factor authentication is no longer required after disabling.

Email: Only unbind the Authentication APP, does not disable the two-factor authentication function, the backup code is still valid. It is recommended to relink the available authentication APP immediately after unlink.

Log in with two-factor authentication

Go to the login page for the Ubibot Console and enter your account and password.

Enter the one-time code within the Authentication App to complete the login. Recovery code can also be used to log in.