Can I use the device without WiFi?

The device is optimised to be used with WiFi to allow regular synchronisation with the IoT platform ……

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May 12, 2021

What should I do if the WiFi connection fails?

Please make sure that your WiFi router has a working network connection using other devices. If the ……

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May 12, 2021

Failure to setup the device via the UbiBot App

During setup, your device will need to be in WiFi setup mode. This activates its internal WiFi conne……

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March 19, 2021

How to share data with another user?

You can enable data sharing from the App and from the IoT platform. Using the App Launch t……

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March 19, 2021

Questions about using the UbiBot PC Offline Tools

Here are some questions you may encounter: How to set up the device using the PC Offline Tools？ ……

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March 19, 2021

What are the typical peak values for the light sensor? And how can I ensure accurate readings?

The device can record light levels from 0 to 83,000 lux. In Europe, a really bright summer day in fu……

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March 19, 2021

Data Synchronizing Failed

I have set up my device, but I don't see any data on the App or IoT Platform. Why? When the devic……

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May 12, 2021

How often are data measurements taken and what is the default frequency for data synchronization?

By default your device will take readings every 5 minutes and will sync with the IoT Platform every ……

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December 28, 2023

How do I mount the device?

All our devices are lightweight and designed for easy wall mounting using the provided bracket, moun……

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January 9, 2024

How do I set up alerts?

You can manage your alerts in the Alerts page in the App. Tap on the "+" to add a new alert. If y……

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January 9, 2024