Sync external probe data

Why can’t I see the external probe data on the charts? The external probe sensor is disabled by d……

More

March 19, 2021

How to sync data to the platform?

As long as you connect the device to the WiFi network, it will automatically sync data to the platfo……

More

March 19, 2021

How to change measurement and data sync frequency?

By default, your device will take sensor readings every 5 minutes and will sync these with the IoT P……

More

March 18, 2021

Can I use the device without WiFi?

The device is optimised to be used with WiFi to allow regular synchronisation with the IoT platform ……

More

May 12, 2021

What should I do if the WiFi connection fails?

Please make sure that your WiFi router has a working network connection using other devices. If the ……

More

May 12, 2021

Why isn’t the probe data synced to the platform?

Some customers contacted us for unable to view the data detected by the probe. Here is the right way……

More

March 18, 2021

Failure to setup the device via the UbiBot App

During setup, your device will need to be in WiFi setup mode. This activates its internal WiFi conne……

More

March 19, 2021

Forgotten Your Password

There are three ways to reset your password: Using the UbiBot App Open the App a……

More

September 23, 2024

Creating a New Account

You will need a new, valid, email address to create a new account. If you want to delete your old ac……

More

September 23, 2024

How to share data with another user?

You can enable data sharing from the App and from the IoT platform. Using the App Launch t……

More

March 19, 2021